Conditions d’utilisation

These Terms of Service govern use of fashionclosetclothing.shop and purchases made through our online store.

Throughout these Terms, “we,” “us,” and “our” refer to fashionclosetclothing.shop.

By using our website or placing an order, you agree to these Terms to the extent permitted by applicable law.

Nothing in these Terms excludes mandatory consumer protections available under French or European Union law.

1. Online Store

fashionclosetclothing.shop operates an online retail store offering clothing, fashion products, accessories, and related merchandise.

Our online store uses Shopify technology.

2. Eligibility

Customers must have the legal capacity required to enter into the relevant purchase contract.

By submitting an order, you confirm that:

• information supplied is accurate;
• you are authorised to use the selected payment method; and
• the order is being submitted for a lawful purpose.

3. Product Information

We make reasonable efforts to ensure that product information is accurate.

This may include:

• photographs;
• descriptions;
• sizing;
• colours;
• materials;
• product features;
• availability; and
• prices.

Minor differences may arise because of display settings, manufacturing processes, lighting, photography, or production batches.

Nothing in this section limits statutory rights where a product is materially non-conforming.

4. Availability

Products are offered subject to availability.

Adding an item to a shopping cart does not permanently reserve the item.

We may discontinue products or update available inventory.

If a product becomes unavailable after payment has been collected, we may cancel the relevant item and issue an appropriate refund.

5. Prices

The applicable price will be displayed before the customer submits the order.

Customers will be able to review the total amount payable during checkout.

Prices may change for future orders.

Any promotional offer may be subject to its stated conditions.

6. Orders

Submitting an order constitutes a request to purchase the selected products.

An electronic acknowledgement may be sent following submission.

We may reject or cancel an order for legitimate reasons including:

• product unavailability;
• unsuccessful payment;
• suspected fraud;
• incorrect order information;
• legal restrictions;
• an obvious pricing error; or
• a material technical error.

Where payment has already been collected for an order we cancel, the relevant amount will be refunded.

7. Order Confirmation

Customers should review their order carefully before confirming payment.

French e-commerce rules require consumers to be provided with clear product, pricing, contractual, and order information and an opportunity to review the order before final confirmation.

8. Payment

Customers must provide valid payment information.

Payment methods available through checkout may depend on location and the payment technologies enabled on the website.

Payment processing may be provided by Shopify or other authorised payment providers.

9. Shipping

All orders qualify for:

Free standard shipping.

Our estimated delivery period is:

15–20 days.

Further details are contained in our Shipping Policy.

The delivery period displayed to customers forms part of the information provided in connection with the purchase.

French official guidance requires an e-commerce professional to state a delivery period before the consumer concludes the contract.

10. Delivery Delays

If delivery is materially delayed, customers should contact:

info@fashionclosetclothing.shop

Mandatory legal rights relating to late or failed delivery remain unaffected.

Where applicable law grants the customer a right to terminate the contract because of non-delivery, we will comply with the required refund obligations.

11. Right of Withdrawal

Eligible consumers in France generally have at least 14 days from receipt of goods to exercise their statutory right of withdrawal for distance purchases, subject to legal exceptions.

Full instructions are contained in our Return and Refund Policy.

12. Returns

Return eligibility, withdrawal procedures, return costs, defective products, damaged items, exchanges, and refunds are governed by our Return and Refund Policy together with mandatory applicable law.

13. Legal Guarantee of Conformity

Qualifying products remain protected by applicable mandatory legal guarantees.

For qualifying goods sold to consumers in France, the legal guarantee of conformity generally applies for two years following delivery.

Our ordinary return policy does not replace statutory guarantee rights.

14. Hidden Defects

Customers may also benefit from rights relating to hidden defects where the relevant legal conditions are satisfied.

These rights exist separately from voluntary commercial policies.

15. Acceptable Use

You may not use fashionclosetclothing.shop to:

• commit fraud;
• submit false information;
• make unauthorised transactions;
• distribute malicious software;
• interfere with website security;
• attempt unauthorised access;
• unlawfully collect personal information;
• infringe intellectual-property rights; or
• violate applicable law.

16. Intellectual Property

Content displayed on fashionclosetclothing.shop may be protected by copyright, trademark, design, or other intellectual-property rights.

This may include:

• website text;
• graphics;
• product photographs;
• branding;
• logos;
• layouts;
• icons;
• designs; and
• other materials.

Access to the website does not transfer ownership of intellectual-property rights.

Unauthorised commercial reproduction or distribution is prohibited to the extent permitted by law.

17. Third-Party Services

Our store may rely on third parties including Shopify, payment providers, carriers, logistics providers, and other technology providers.

Third-party services may be governed by their own terms.

Nothing in this provision removes obligations that fashionclosetclothing.shop owes directly to consumers.

18. Customer Content

If customers submit reviews, photographs, comments, or other content, they must ensure that the content is lawful and does not infringe another person's rights.

We may remove unlawful, fraudulent, misleading, abusive, or inappropriate content where permitted.

19. Fraud Prevention

We may take reasonable steps to verify transactions and prevent fraudulent activity.

An order may be delayed, rejected, or cancelled where we have legitimate reasons to suspect fraud or unauthorised payment activity.

20. Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

Any limitation contained in these Terms will be interpreted consistently with mandatory French consumer protection law.

21. Events Outside Reasonable Control

Our ability to perform certain obligations may be affected by extraordinary circumstances outside our reasonable control, including serious transportation disruption, natural disasters, major infrastructure failures, government restrictions, or similar events.

Where such circumstances occur, we will continue to respect mandatory consumer rights concerning delivery, cancellation, and reimbursement.

22. Privacy

Our handling of personal information is governed by our Privacy Policy.

23. Changes to These Terms

We may amend these Terms for future transactions to reflect legal, operational, technical, or business changes.

The version applicable to an order will generally be the version in effect when the order is submitted, unless applicable law requires otherwise.

24. Governing Law

Transactions directed to consumers in France are subject to applicable French consumer protection law and relevant European Union rules.

Nothing in these Terms deprives consumers of mandatory legal protections.

25. Consumer Disputes

Customers experiencing a dispute should first contact:

info@fashionclosetclothing.shop

We will attempt to resolve the matter directly.

French professionals selling to consumers must provide details of the consumer mediator to which they belong.

Because no contracted mediator has been provided for fashionclosetclothing.shop, this document does not invent or falsely identify one.

26. Severability

If any provision is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

27. Contact

For questions concerning these Terms:

fashionclosetclothing.shop
Email: info@fashionclosetclothing.shop